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Clay Table AI Enrichment Rows Timing Out Using Claygent and ChatGPT | Clay

Clay Table AI Enrichment Rows Timing Out Using Claygent and ChatGPT

·Jan 22, 2026 02:47 PM·

I have a clay table I'm running of a template I created. However, several of my AI enrichment rows are trying to run but then taking forever and eventually timing out. This is by using both claygent and chatgpt

9 comments

· Sorted by Oldest

Clay Support
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AI enrichment rows may time out due to rate limits on your API tier, especially for heavier prompts or large-scale runs. Claygent web research requires a Tier 2 OpenAI API key (≥450,000 TPM), while ChatGPT text generation needs 30,000 TPM. If your API key is on a lower tier, actions may run slowly or fail. To resolve this, upgrade your API tier and break large requests into smaller batches. Also, ensure your prompts and column configurations are specific and standardized for consistent results. [1]
Clay Support
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Was that helpful?
Maggie H.
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No - because these are columns I've run previously without issue, and im using the native clay integrations, not my own API
Clay Support
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I'm sorry to hear you're having trouble with your AI enrichment rows. I'll connect you to a human agent who can assist you further.
Clay Support
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Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!

image.png(93 kB)
Maggie H.
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https://app.clay.com/workspaces/458713/tables/t_0t9887hBBJFEhpe9N3B/views/gv_0t3ifjwnDd5JyDkgXkV
Sayli G.
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Hello Maggie! Thanks for reaching out! I see you have a couple of AI columns setup. 1. Has the issue been resolved since i see a lot of completed cells 2. If not, can you direct me to the concerned column and I can take a look!
Maggie H.
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Hi Syli! Yes it's been resolved. Thanks!
Sayli G.
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Great! Glad to know that. Going to go ahead and close this out now :)