Issues with Google Sheets Enrichment Column Not Mapped

Jim O. · 2025-04-23T12:57:02.432346+00:00

I've been experiencing issues with the Google Sheets enrichment column today. It does not show the mapped columns. I can confirm that the sheet is shared with edit access and the API is working. This is not the first time I had issues with the Google Sheets integration. Please help

There could be a few reasons why you're not seeing the mapped columns in your Google Sheets enrichment: 1. You might be using the wrong Google account for the integration. Try removing the connection and reconnecting with the correct Google account. 2. Ensure you've completed all the steps for setting up the Google Sheets integration: • Select the correct Google Sheets account • Paste the correct Google Spreadsheet URL • Select the Sheet ID and map the columns If these steps don't resolve the issue, you may need further assistance. Click on "Talk to a person" to request human support for a more detailed investigation of your specific setup.

Source: Google Sheets integration overview | Documentation | Clay University

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