I don't get this...all credentials are valid

Panagiotis S.

·Dec 18, 2024 03:30 PM·

11 comments

· Sorted by Oldest

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If you're experiencing credential issues, here's how to resolve it: 1. Check your Clay API key configuration: • Go to Settings > Your profile > API key • Verify that your API key is properly connected 2. You can also test your connection: • Navigate to Settings > Connections • Find the relevant service • Click the "..." menu next to the account • Select "Test Connection" to verify it's working properlyIf the issue persists after checking these settings, please request human support for further assistance. Source: Workspace administration documentation | Clay University
Panagiotis S.
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all looks good.
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Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Bruno R.
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Hi Panos, thanks for reaching out. Taking a look at this now!
Bruno R.
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Do you mind sending the link to the table so we can take a look? https://downloads.intercomcdn.com/i/o/1171717996/ac7729f84b426e1d0358af02/image.png?expires=1734537600&signature=5943772243192461c74ee40a58736bda4228b042aabb5b0a3c39eacc70622e73&req=dSEgF85%2FmohWX%2FMW1HO4zYTywS%2F5BZAQ2BKsam%2FhVPvQlQ%3D%3D%0A
Panagiotis S.
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https://app.clay.com/workspaces/345820/tables/t_CmS8bT4XPG3f/views/gv_x5eKvBJYvKsw Bruno R. thanks man, here you go
Bruno R.
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Looks like this was an issue associated to your API key, I went ahead and re-linked the key for you and this solved the problem: https://www.loom.com/share/8dadf045258944fab3ed98c0b6d26de8?sid=ae469ebc-ac08-4548-a970-fb126437c7fd I hope this was helpful. If there's anything else I can assist you with, please let me know!
Panagiotis S.
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you're an absolute legend Bruno R.! thank you so much 🙏
Bruno R.
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Happy to help Panos! No worries at all.
1
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Hi Panagiotis S.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Channeled
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Thank you so much for sharing your feedback Panagiotis S.!

Channeled
APP
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If you're experiencing credential issues, here's how to resolve it: 1. Check your Clay API key configuration: • Go to Settings > Your profile > API key • Verify that your API key is properly connected 2. You can also test your connection: • Navigate to Settings > Connections • Find the relevant service • Click the "..." menu next to the account • Select "Test Connection" to verify it's working properlyIf the issue persists after checking these settings, please request human support for further assistance. Source: Workspace administration documentation | Clay University
Panagiotis S.
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all looks good.
Channeled
APP
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Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Bruno R.
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·
Hi Panos, thanks for reaching out. Taking a look at this now!
Bruno R.
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·
Do you mind sending the link to the table so we can take a look? https://downloads.intercomcdn.com/i/o/1171717996/ac7729f84b426e1d0358af02/image.png?expires=1734537600&signature=5943772243192461c74ee40a58736bda4228b042aabb5b0a3c39eacc70622e73&req=dSEgF85%2FmohWX%2FMW1HO4zYTywS%2F5BZAQ2BKsam%2FhVPvQlQ%3D%3D%0A
Panagiotis S.
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https://app.clay.com/workspaces/345820/tables/t_CmS8bT4XPG3f/views/gv_x5eKvBJYvKsw Bruno R. thanks man, here you go
Bruno R.
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Looks like this was an issue associated to your API key, I went ahead and re-linked the key for you and this solved the problem: https://www.loom.com/share/8dadf045258944fab3ed98c0b6d26de8?sid=ae469ebc-ac08-4548-a970-fb126437c7fd I hope this was helpful. If there's anything else I can assist you with, please let me know!
Panagiotis S.
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you're an absolute legend Bruno R.! thank you so much 🙏
Bruno R.
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Happy to help Panos! No worries at all.
1
Channeled
APP
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Hi Panagiotis S.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Channeled
APP
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Thank you so much for sharing your feedback Panagiotis S.!