We understand your concern about incorrect data. While we strive for accuracy, occasional discrepancies can occur. To address this, you can take the following steps:
1. Review your email validation settings. By default, we consider catch-all emails as valid. If you want a more conservative approach, enable the "only mark safe to send" option in your waterfall configuration.
2. If you've confirmed the issue persists, you can request human assistance right here in the chat by clicking on "Talk to a person". Our support team will be happy to investigate the matter further and help resolve any data inaccuracies.
Remember, if a provider refunds us due to invalid data, we'll refund those credits back to you.
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.
Reporting Incorrect Data: Who to Contact for Resolution | Clay
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