Contact Clay support for help (Error code: at_0t75shnQX2oWm3RPjzy).

Contact Clay support for help (Error code: at_0t75shnQX2oWm3RPjzy). | Clay

Clay Support
APP
·
·
To resolve your error, try these steps:
Click the cell with the error and select "Troubleshoot with AI" for instant, tailored recommendations.
If the error persists, clear your browser cache and refresh the view.
If you're exporting data, log out and back in to refresh your session token.
If you need more help, try using Sculptor (our built-in AI tool) for step-by-step guidance. Let me know if you need further assistance after trying these steps. [1]
Clay Support
APP
·
·
Was that helpful?
Shashank C.
·
·
Find companies search failed, how
Clay Support
APP
·
·
A "Find companies search failed" error usually means your table is missing required columns. To add a Find company source, you need either LinkedIn URLs or Company Domains columns in your table. If those columns are missing or empty, the search will fail.
To fix:
Add a LinkedIn URL or Company Domain column to your table.
Populate it with valid data.
Re-run the step or duplicate the table with the updated source.
If you’re still stuck, try using Sculptor (our built-in AI tool) for step-by-step guidance. Let me know if you need more help after trying these steps. [1] [2] [3]
Clay Support
APP
·
·
Did that answer your question?
Shashank C.
·
·
i have company urls of companies i want to use and target
Clay Support
APP
·
·
To use your company URLs for targeting, make sure your table has a column for Company Domains (or LinkedIn URLs). Populate this column with your company URLs. If you’re adding a new source, ensure the column is set up before running the step. If the search still fails, check for blank or invalid entries in the domain column and fix them. Then re-run the step or duplicate the table with the updated source. Try using Sculptor for step-by-step guidance if you need more help. [1] [2] [3]
Clay Support
APP
·
·
Is that what you were looking for?
Shashank C.
·
·
no still not working
Shashank C.
·
·
i;ll try mroe
Clay Support
APP
·
·
Sorry to hear that it’s still not working. I’ll connect you to a human agent who can assist you further.
Clay Support
APP
·
·
Our support team has got your message and we'll get back to you soon! We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
image.png(93 kB)
Andrew Q.
·
·
Hey Shashank! Thanks for reaching out. Could you share your table link URL?
Shashank C.
·
·
Issue resolved!
Shashank C.
·
·
Thank

16 comments