Troubleshooting OpenAI API Rate Limit Errors with Clay Integration

Maia B. · 2025-03-11T15:31:12.863538+00:00

Hello, trying to use my own OpenAI API key with Clay to save credits. I am getting the error that my rate limits are too low and to increase them. I have already moved to increase my OpenAI balance to $50 USD 7 days ago, so I thought this would resolve the error. Is there something I'm missing? Do I just need to wait it out? Is $50 too low?

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The issue isn't related to your OpenAI balance, but rather to your API usage tier's token per minute (TPM) limits. For reliable use of OpenAI in Clay, you need: ** 30,000 TPM for ChatGPT columns ** 450,000 TPM for Claygent features If you're on a free plan or tier 1, these requirements won't be met. To resolve this, you'll need to upgrade your OpenAI API key to a tier 2 usage tier. You can check your current limits and usage at: ** OpenAI API Usage Limits ** Usage * Limits If you see a yellow warning, it indicates that actions may run slowly due to low limits on your account.

Maia B.

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How do I upgrade my OpenAI API key to a tier 2 usage tier?

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To upgrade your OpenAI API key to a tier 2 usage tier, you'll need to reach out to OpenAI's support team. Here's what you can do: 1. Ensure you have the minimum required balance in your OpenAI account to expedite the process. 2. Visit OpenAI's support page: OpenAI Support 3. Contact their support team and request an upgrade to Tier 2. You can also check your current usage tier and limits at: ** OpenAI API Usage Limits ** Usage * Limits For more information on usage tiers, visit OpenAI Usage Tiers.

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