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Request to Transfer Paid Clay Account due to Email Loss
hello i have a paid clay account on nicholas@ledgergreen.com i lost email access. can i switch my paid account to nicholas@influxwave.com
To update your billing email address, you can follow these steps:1. Go to Settings > Plans and Billing > Update Email 2. Enter your new email address (nicholas@influxwave.com) 3. Click "Update Billing Email"However, please note that if you've lost access to your original account email (nicholas@ledgergreen.com), this could affect your ability to access your account. If your account is compromised or you no longer have access to your email account, we may not be able to restore your access to your account.If you need further assistance with verifying your identity and updating your account access, please click on "Talk to a person" to get help from our support team. Sources: Update Your Credit Card Information & View Invoices and Receipts Clay: Terms of Service
Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Bo (.··Hey, thanks for reaching out - That's done ✅
Hey there - just wanted to check in here to see if you needed anything else! Feel free to reply back here if you do.
We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!
Hi Nicholas J.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: