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Troubleshooting Lead Import Issues from Clay to Smartlead.ai

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Hey team, having some issues importing leads from Clay to smartlead.ai. It something with the inputs but I am not really sure.

Troubleshooting Lead Import Issues from Clay to Smartlead.ai | Clay

3 comments

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Channeled
APP
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💤 You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!
Daniel K.
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Hi Derek! Happy to help! Do you mind sending the link to the table so we can take a look? https://downloads.intercomcdn.com/i/o/1171717996/ac7729f84b426e1d0358af02/image.png?expires=1729757700&signature=0226b8f412637e9988e55313c6a3a992de8d41c1b53bc6f2c0c38e9e6e687a33&req=dSEgF85%2FmohWX%2FMW1HO4zYTywCL7A5AR2BKsam%2FhVPtvcg%3D%3D%0A Tip: If you're encountering an issue where leads are not being added because they are already sequenced in another campaign, you can enable the "Allow duplicate leads across campaigns" option in Smartlead. This setting allows leads to be included in multiple campaigns and may resolve your import issue.
Channeled
APP
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.