Clarifying Unused Credits During Clay Plan Pause

·

Hello, if I have some unused credits and I plan to pause my Clay plan for a month (we're on the montlhy plan) do I lose the existing credits or do they stay during the next month as well?

1 comment

Clay
APP
·
·
If you pause your monthly plan, your unused credits will remain on your account until the end of your current billing cycle. When your billing cycle refreshes, your account will switch to the free plan, and your credit balance will be capped at 200 credits (2x the free plan's monthly limit). When you resubscribe later, you'll start with the new credit allotment from your plan.
Sources: Credit Rollover After Cancelling or Downgrading Subscription Credits | Documentation | Clay University