There are a few reasons why you might not see the 3,000 Clay credits after using a referral link:
1. The referral link wasn't used correctly during sign-up.
2. You didn't visit clay.com using the unique referral link from Rewardful.
3. The mandatory cookies used to tag the referrer were cleared.
4. A different browser was used for the visit and signup.
5. You haven't become a paying customer yet.
To resolve this, first verify that you've subscribed to a paid plan. If you've met all these conditions and still don't see the credits, you can fill out a form to report the issue. If you need further assistance, please request to speak with a human agent in this conversation.
Hi Chris, thank you for reaching out.
Can you please fill out this form? It’s for manually attributing referrals that didn’t register due to technical issues.
Thank you for your help
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