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Need Help with Clay Account Login and Password Reset Issues

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Hi Clay team, I'm unable to log into my clay account and password reset is not working, is someone available to assist?

  • Avatar of Tim K.
    Tim K.
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    Hi Bo (., we had a trial account and then my team went ahead and signed up for a paid account. Can you point my login to the paid account?

  • Avatar of Tim K.
    Tim K.
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    when I log in, it keeps dumping me into the trial account

  • Avatar of Tim K.
    Tim K.
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    btw, password reset now works, thank you

  • Avatar of Tim K.
    Tim K.
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    yoni@zitara.io is the admin on the paid account for Zitara if that helps

  • Avatar of Tim K.
    Tim K.
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    ok, can you switch the login method to password for tim.kennedy@zitara.io? password reset is not working for that email address Bo (.

  • Avatar of Tim K.
    Tim K.
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    ok great, now I'm in thank you! I see two "Zitara" workspaces, one with production data and one with no data, is there a way to delete the one with no data?

  • Avatar of Tim K.
    Tim K.
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    confirmed on my end, thank you Bo!