Need Help with Clay Account Login and Password Reset Issues

Hi Clay team, I'm unable to log into my clay account and password reset is not working, is someone available to assist?

· Sorted by Oldest

Tim K.
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Hi Bo (., we had a trial account and then my team went ahead and signed up for a paid account. Can you point my login to the paid account?
Tim K.
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when I log in, it keeps dumping me into the trial account
Tim K.
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btw, password reset now works, thank you
Tim K.
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yoni@zitara.io is the admin on the paid account for Zitara if that helps
Tim K.
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ok, can you switch the login method to password for tim.kennedy@zitara.io? password reset is not working for that email address Bo (.
Tim K.
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ok great, now I'm in thank you! I see two "Zitara" workspaces, one with production data and one with no data, is there a way to delete the one with no data?
Tim K.
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https://app.clay.com/workspaces/319818
Tim K.
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confirmed on my end, thank you Bo!

Tim K.
·
·
Hi Bo (., we had a trial account and then my team went ahead and signed up for a paid account. Can you point my login to the paid account?
Tim K.
·
·
when I log in, it keeps dumping me into the trial account
Tim K.
·
·
btw, password reset now works, thank you
Tim K.
·
·
yoni@zitara.io is the admin on the paid account for Zitara if that helps
Tim K.
·
·
ok, can you switch the login method to password for tim.kennedy@zitara.io? password reset is not working for that email address Bo (.
Tim K.
·
·
ok great, now I'm in thank you! I see two "Zitara" workspaces, one with production data and one with no data, is there a way to delete the one with no data?
Tim K.
·
·
https://app.clay.com/workspaces/319818
Tim K.
·
·
confirmed on my end, thank you Bo!