Need Help with Clay Account Login and Password Reset Issues

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Hi Clay team, I'm unable to log into my clay account and password reset is not working, is someone available to assist?

· Sorted by Oldest

Tim K.
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Hi Bo (., we had a trial account and then my team went ahead and signed up for a paid account. Can you point my login to the paid account?
Tim K.
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when I log in, it keeps dumping me into the trial account
Tim K.
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btw, password reset now works, thank you
Tim K.
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yoni@zitara.io is the admin on the paid account for Zitara if that helps
Tim K.
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ok, can you switch the login method to password for tim.kennedy@zitara.io? password reset is not working for that email address Bo (.
Tim K.
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ok great, now I'm in thank you! I see two "Zitara" workspaces, one with production data and one with no data, is there a way to delete the one with no data?
Tim K.
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https://app.clay.com/workspaces/319818
Tim K.
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confirmed on my end, thank you Bo!

Tim K.
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·
Hi Bo (., we had a trial account and then my team went ahead and signed up for a paid account. Can you point my login to the paid account?
Tim K.
·
·
when I log in, it keeps dumping me into the trial account
Tim K.
·
·
btw, password reset now works, thank you
Tim K.
·
·
yoni@zitara.io is the admin on the paid account for Zitara if that helps
Tim K.
·
·
ok, can you switch the login method to password for tim.kennedy@zitara.io? password reset is not working for that email address Bo (.
Tim K.
·
·
ok great, now I'm in thank you! I see two "Zitara" workspaces, one with production data and one with no data, is there a way to delete the one with no data?
Tim K.
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·
https://app.clay.com/workspaces/319818
Tim K.
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confirmed on my end, thank you Bo!