Need Help Locating Missing Credits in Account?

Effy M. · 2025-02-12T20:21:37.514Z

Can someone help me figure out where all my credits went? Or what table ate them all up. I had I believe 17-15k?

Need Help Locating Missing Credits in Account? | Clay

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Here's how you can check your credit usage: 1. For individual columns: • Right-click on any column • Select "Run Info" to see credits spent on that specific column 2. For table-level history: • Look for the "View Table History" button at the bottom of your table • This will show which columns used creditsIf you've deleted any tables recently, check your trash folder as deleted tables may have consumed credits that aren't immediately visible.Note: While we don't currently have automatic table-wide credit spend reports, you can use these methods to track down where your credits were used. Sources: How Clay Credits Work Credits Calculator | Clay.com
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Is that what you were looking for?
Effy M.
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I am aware this is user error just trying to narrow down what caused it 😅
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To track down where your credits were used, you can: 1. Check individual column usage: • Right-click on any column • Select "Run Info" to see credits spent on that specific column 2. Common causes of unexpected credit usage: • Auto-updates running in the background • Large table updates without testing on a few rows first • Deleted tables that consumed credits before deletionTo prevent future unexpected credit usage: ** Test enrichments on a small number of rows first ** Turn off auto-update by clicking the three-dot icon beside your table nameYou can also check the green cost bubble next to each enrichment action in the enrichment panel to see how many credits each operation costs. Sources: How Clay Credits Work Credits Calculator | Clay.com
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Is that what you were looking for?
Effy M.
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I actually found it lol It is the new hire tracking table. Any chance I can get a couple credits back? I am turning off auto update now https://app.clay.com/workspaces/299386/workbooks/wb_j3uDnZeSegtE/tables/t_nAEcj5GzHPw7/views/gv_zzA6FNUcaYRC
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Sorry, but I can't issue credits. Would you like me to connect you to our team?
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Hi Effy M.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
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Thanks! We've reopened this thread. You can continue to add more detail directly in this thread.
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Hi Effy M.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Michael S.
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Sometime happens Effy M. Clay team is always very generous
💯1
Michael S.
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btw to scale without credits check this: https://www.youtube.com/watch?v=P_9_EYvt0bg
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Looks like you're still looking for help. We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Effy M.
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Been like a week, anyone from Clay that can help me out here?
Effy M.
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Tanvi R. here is the correct thread

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