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Formatting Slack Messages Correctly with JSON Integration | Clay

Formatting Slack Messages Correctly with JSON Integration

·May 19, 2025 04:58 PM·

I am trying to use the Slack integration to send a slack message to a channel. The message is coming through as the raw Slack markdown, essentially the JSON. How can I ensure the message appears formatted correctly when it arrives in Slack?

3 comments

· Sorted by Oldest

Channeled
APP
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To ensure your Slack messages appear properly formatted, you need to use Slack's version of markdown. Here are some tips: 1. Use single asterisks for bold text instead of double asterisks. 2. Follow Slack's specific formatting guidelines for other styles. 3. When using the "Send Message to Channel" action in Clay, the "Summary" field supports markdown formatting. For a comprehensive guide on Slack's markdown, check out their Formatting Guide. If you're still seeing raw JSON, there might be an issue with your message structure. Could you copy and paste the JSON you're using into the chat? I'd be happy to help troubleshoot further.
Source: Slack integration overview | Documentation | Clay University
Malik
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There is no summary field
Bo (.
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Hey, can you send over the table URL where this is happening? Normally, if the data is added properly into the message field, it should display correctly in Slack. We’ll take a look and help sort it out.