How to Prevent Duplicates in HubSpot's Create or Update Company Integration

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Hi team - I'm using the hubspot integration and "create or update company" - for some reason it just created a bunch of duplicates in Hubspot. How can I make sure it "updates" rather than "creates"?

6 comments

Channeled
APP
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👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!
Cecilia L.
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Im had the same issue yesterday, would love to understand the reason. Had mapped everything correctly!
Muhammad S.
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Try looking up with the HUBSPOT ID instead of domain
Bo (.
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Hey, thanks for reaching out! Could you show me where this is happening? I’m happy to take a look if you haven’t figured it out yet. And yes, HubSpot ID is definitely the best option here. 😊
Henry J.
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It seems to be working again now - thank you though!
Channeled
APP
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