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How to Prevent Duplicates in HubSpot's Create or Update Company Integration

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Hi team - I'm using the hubspot integration and "create or update company" - for some reason it just created a bunch of duplicates in Hubspot. How can I make sure it "updates" rather than "creates"?

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    Channeled
    APP
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    πŸ‘‹ Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!

  • Avatar of Cecilia L.
    Cecilia L.
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    Im had the same issue yesterday, would love to understand the reason. Had mapped everything correctly!

  • Avatar of Muhammad S.
    Muhammad S.
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    Try looking up with the HUBSPOT ID instead of domain

  • Avatar of Bo (.
    Bo (.
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    Hey, thanks for reaching out! Could you show me where this is happening? I’m happy to take a look if you haven’t figured it out yet. And yes, HubSpot ID is definitely the best option here. 😊

  • Avatar of Henry J.
    Henry J.
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    It seems to be working again now - thank you though!

  • Avatar of Channeled
    Channeled
    APP
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    Hi Henry J.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: