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Account Locked: Need Help with Verification Issue

Avatar of Philip S.Philip S.
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Hey ! My account has been locked and I don't receive an answer from verification@clay.run Can someone please help me

3 comments

  • Avatar of Channeled
    Channeled
    APP
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    Your account may have been locked due to our enhanced security measures to combat spam usage of free trial credits. We apologize for any inconvenience this has caused. Our team will review your situation as soon as possible. If you need immediate assistance, please request human support by clicking on "Talk to a person" in this chat. They can help you further with your account status and any verification issues.

  • Avatar of Stefano
    Stefano
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    Hi Philip, thank you for reaching out. What is the email you are trying to use to access your account?

  • Avatar of Channeled
    Channeled
    APP
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    This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.