Automatically Rerunning Fields After Server Timeout Errors in Smartleads

Hello! when a field fails because the server didn't return a response on time, there is a way to re run the field automatically? Just happened in one of the integrations i have. Smartleads. There was a 504 error and i just had to rerun the column. There is an automatic way of doing it?

10 comments

Daniel K.
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Hey there, thanks for reaching out! :) There's actually a run option called "Run all rows that haven't run or have errors" that you can use to specifically run the errored cells. You can find this under the column menu > Run column. https://downloads.intercomcdn.com/i/o/w28k1kwz/1244229950/bdd16f50b7f9332a7910a7eb1bbc/CleanShot%2B2024-10-25%2Bat%2B07_53_29-402x.png?expires=1731056400&signature=0e2cd1b7c5761cece323194cbf874669ccc7a10dfddd2454014813b2e5b229f9&req=dSIjEst8lIhaWfMW1HO4zfejdN2zfXUL0cWLresrlkJHKE6IOgguZ3pK0rpB%0Aooy%2F%0A Additionally, you could also use filtered views to filter only for the errored cells you would like to run. When you run a column with a filtered view, it only runs the rows that are visible! Let us know if this answers your question and if you need any further assistance!
Fran M.
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Hey Daniel! Thank you for the response, but I think I didn't express myself clearly before. My question is: is there a way to rerun the fields with errors automatically, without having to do it manually?
Daniel K.
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Hey there, sorry about that. Currently, there is no feature in Clay that allows for automatic rerunning of fields when a server error, such as a 504 error, occurs. However, there is a workaround you can implement: create a second Smartlead columns that runs if the first one returns a failed response. This way, if the initial API call fails, the second column can serve as an automatic retry mechanism. Or the approach I outlined above! If there's anything else I can assist you with, please let me know! 😊 Have a great Friday, Daniel
Fran M.
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thank you ! that will work!
Fran M.
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have a great day also!
Channeled
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Hi Fran M.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Channeled
APP
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Thank you so much for sharing your feedback Fran M.!
Channeled
APP
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Thank you so much for sharing your feedback Fran M.!
Channeled
APP
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Hey there - just wanted to check in here to see if you needed anything else! Feel free to reply back here if you do.
Channeled
APP
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We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!