Lookalike Search Error: Unknown Issue with Clay Support Needed

Louis Y. · 2024-11-13T09:08:10.506084+00:00

Getting this message when doing a lookalike search - Unknown error. Please reach out to Clay support (Error code 1: ID at_qKFSm2CJPPDc Status ERROR)

·

Hey there, It seems you might be hitting the 65k character limit for search parameters. I recommend setting up your search with the Ocean.io integration, which is optimized for finding lookalikes and should work well for your needs. https://downloads.intercomcdn.com/i/o/w28k1kwz/1250163812/917c72b1d2f4a8a4ca96259d7ef9/CleanShot%2B2024-10-31%2Bat%2B11_22_29-402x.png?expires=1731501000&signature=e69e175d272264cbfcca47aa9cd240e770dd011984202e7b55b75be9a8902853&req=dSIiFsh4noleW%2FMW1HO4zU5D4h8AR4tZqTsnIViGprF9nuw1NTYQvx8rVPtU%0AWQOu%0A I hope this was helpful. Of course, let me know how this goes and if the issue persists, happy to dive deeper here :)

APP

·

Hey there - just wanted to check in here to see if you needed anything else! Feel free to reply back here if you do.

APP

·

We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!

APP

·

Hi Louis Y.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: