Hi Support, I have an issue with the Valid Email Output formula column - its not showing my output emails: https://app.clay.com/workspaces/148670/tables/t_aF6QVRwb22Dj/views/gv_wtc8BUf5FgAp
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Hey Daniel, thanks for reaching out! 😊 Do you have any row examples where it’s not working? Also, it seems like you’re manually re-doing our Work Email Waterfall, but you could simply use the built-in “Work Email” waterfall in the enrichment panel by clicking the “Add Enrichment” button at the top right of the page. Just curious, is there a specific reason why you’re doing it manually? Let me know! 😊
just as I had a problem with the email waterfall so done it manually 🙂
yes the column for Valid Email output is completely blank on my screen
I'm trying get only one column for all the valid emails from my waterfall and formulas - how do you suggest I do that?
Just to clarify, what issue are you encountering in the work email watefall? Can you delete this and re-add the work email waterfall to se? I’ll go ahead and add the credits, so no worries there! 👍 For what you’re trying to achieve, I’d recommend using the waterfall method. It seems like you’re facing somestale data issues, and the formulais not set up correctly. This could be better addressed by using the work email waterfall or our waterfall setup. You can do this by going to the left side of the table and selecting Create New > Waterfall. Let me know if that helps, and feel free to reach out if you need further assistance! 💡
Im trying to get one whole list of valid emails from waterfall and then from my formulas - the credits of that would be great, but doesnt solve my formula issue - can you check my formula in the the row Valid email output and fix it accordingly?
Hi Daniel, I don’t see the "valid email output" formula columns in your table. Could you point me to the specific column that was causing the issues? Waterfall enrichment formulas involve intricate logic to run columns conditionally and merge results, making them quite complex to replicate. I recommend setting up the waterfall from scratch. Our team would be happy to provide a full refund for this setup. I hope this was helpful. If there's anything else I can assist you with, please let me know!
We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!