Issues Accessing Clay Account: Need Help Logging In

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Hello Everyone I tried logging in to my Clay account today and I’ve not been able to. It just keep loading and it doesn’t get to the point where I can get access to my tables. Is there a way around this and who can I talk to as regards this?

3 comments

· Sorted by Oldest

Channeled
APP
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I'm sorry you're having trouble logging in. Here are a few things you can try: 1. Clear your browser cache and refresh the page. 2. Try logging out completely and then logging back in to refresh your session. 3. If you usually sign in with Google, try that method instead of using a password. If these steps don't work, you may need further assistance. You can request to talk to a human agent by clicking on "Talk to a person" in this chat. They'll be able to help you troubleshoot the issue or change your login method if needed.
Bo (.
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Hey, Could you please record a quick video showing the issue? Also, right-click anywhere on the page, click Inspect, and open the Network tab. This will help us see what’s happening in the background.
Once you have that, send it over — we’ll get it sorted for you!
Channeled
APP
·
·

Channeled
APP
·
·
I'm sorry you're having trouble logging in. Here are a few things you can try: 1. Clear your browser cache and refresh the page. 2. Try logging out completely and then logging back in to refresh your session. 3. If you usually sign in with Google, try that method instead of using a password. If these steps don't work, you may need further assistance. You can request to talk to a human agent by clicking on "Talk to a person" in this chat. They'll be able to help you troubleshoot the issue or change your login method if needed.
Bo (.
·
·
Hey, Could you please record a quick video showing the issue? Also, right-click anywhere on the page, click Inspect, and open the Network tab. This will help us see what’s happening in the background.
Once you have that, send it over — we’ll get it sorted for you!
Channeled
APP
·
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