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constantly facing this error at time of upload
To get help with your issue, we recommend the following steps: 1. Check our documentation: Visit our Clay docs for guides and information on how Clay works. You can find them at Clay docs. 2. Provide details about the bug: If you're experiencing a specific issue, it would be helpful to share: - A summary of what's happening - Any specific error messages you're seeing - A link to the table, workbook, or page where you're encountering the problem - The screenshot you mentioned (you can upload it here in the chat) With this information, we can better assist you in resolving the issue. If you need further help after trying these steps, please let us know, and we'll be happy to provide more specific guidance.
To resolve constant errors during uploads, try these steps: 1. For CSV files: • Ensure your file is UTF-8 encoded with comma-separated values. • Remove "created at" or "updated at" columns. • Keep the file within 72 columns and 50,000 rows. • Use a short file name. • If issues persist, upload to Google Sheets, then download as CSV and try again. 2. For general errors: • Clear your browser cache and refresh the page. • If you're seeing a "failed to parse body" error, check your JSON formatting: • Ensure text is in quotes. • Remove extra commas at the end. • Double-check your data format before sending. If problems continue, click "Talk to a person" for further assistance.