hi can you bump up my billing cycle by one day? need credits asap π₯΅
We can't adjust your billing cycle, but we have two options to help you get credits right away: 1. Purchase credit top-ups: You can buy additional credits instantly without changing your plan or billing cycle. These cost 50% more than your plan's typical credit cost. 2. Upgrade your plan: This will reset your billing cycle immediately and add new credits on top of your current balance. To purchase top-ups or upgrade, go to Workspace Settings > Plans and Billing. Choose "Purchase Credits" for top-ups or "Change Plan" to upgrade. Need more help? Just ask to talk to a person.
Sources: Running Out of Credits FAQ | Clay.com
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.