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Troubleshooting Email Provider Auto Updates for Work Email Finder

Avatar of Ervin R.Ervin R.
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Hi there, I have created a find work email and I turned off auto update for each of emails providers, and I was like that for weeks. Yesterday I uploaded a new list of people on that table and now it looks like the auto update for each of the email providers is ON , so the waterfall, run and burned out over 10K creadits. Can you please take a look at the table below and let me know what happened?

9 comments

  • Avatar of Clay Team
    Clay Team
    APP
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    Hey hey! Can you drop the URL for your table here? (if applicable) 🫶 Don't worry, only admins will be able to open your table 😉

  • Avatar of Ervin R.
    Ervin R.
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  • Avatar of Colin P.
    Colin P.
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    Clay Team please dm me about this, this was a massive spend of credits and it will affect our other projects with urgency

  • Avatar of Clay Team
    Clay Team
    APP
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    Hey there sorry for the delay taking a look.

  • Avatar of Clay Team
    Clay Team
    APP
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    Ok so the reason the waterfall ran is because the table is still turned on. Even if you select to turn off updates for the email provider, the table will run when new data is entered. If you select the option that says "Auto-Update Columns you can turn off the table. This way when you enter in data the integrations will not run and burn through credits.

    05e126da-2b37-4507-bd0e-162b9a9d0e8a.png(136 kB)
  • Avatar of Colin P.
    Colin P.
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    He claims to have disabled auto update for the individual columns when this happened, but they ran anyway. Are you saying the table level setting overrides this?

  • Avatar of Colin P.
    Colin P.
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    No worries thanks for looking

  • Avatar of Clay Team
    Clay Team
    APP
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    Yes, the table setting will override, because they focus on all integrations in a table.