Troubleshooting Chat GPT Errors and Column Formula Issues

Pablo Fernandez · 2024-09-08 19:58:32.822346+00

Chat GPT is erroring out and there is no way to write a forumla to check if this column has an error value Upon running the rows again it does not run these error columns without having to click each row individually.

Troubleshooting Chat GPT Errors and Column Formula Issues | Clay

4 comments

· Sorted by Oldest

Channeled
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💤 You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!
Tanvi (Clay)
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Hi Pablo, thanks for reaching out. Do you mind sending the table link so we can take a closer look? Additionally, your error message shows the column is not running because you have exceeded the number of requests per minute of the specific usage tier of your OpenAI API key. To continue using your OpenAI API key for this number of requests, you will need to increase your RPM limit by upgrading your usage tier. Tier 2 and 3 allow for 5000 RPM, where as Tier 4 starts with 10,000 RPM https://downloads.intercomcdn.com/i/o/1174198319/495263bc6104b68bc9204270/CleanShot+2024-09-09+at+14_18_05%402x.png?expires=1725907500&signature=6b35f3963959db0782c0a9f540c3cf8e40b924cf3c68a378c34fae9d63d004f4&req=dSEgEsh3lYJeUPMW1HO4zeukTOi6R2zB0tUWvasNm0GbvNEOBv92EpmS7niV%0ARPYS%0A You can check your ChatGPT usage or limits at these links: • Usage • Limits • Usage Tiers Their support team will always grant you the request if you have prepaid the minimum amount required and they’ll be quick to assist if you need to increase your limits or troubleshoot any issues. Additionally, my colleague Bruno shared a solution for using the column filtering option to find the rows which have errored in a column in a separate thread. Let me know if you have any other questions! 😊
Channeled
APP
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We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!
Channeled
APP
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Hi Pablo Fernandez! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

Channeled
APP
·
·
💤 You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!
Tanvi (Clay)
·
·
Hi Pablo, thanks for reaching out. Do you mind sending the table link so we can take a closer look? Additionally, your error message shows the column is not running because you have exceeded the number of requests per minute of the specific usage tier of your OpenAI API key. To continue using your OpenAI API key for this number of requests, you will need to increase your RPM limit by upgrading your usage tier. Tier 2 and 3 allow for 5000 RPM, where as Tier 4 starts with 10,000 RPM https://downloads.intercomcdn.com/i/o/1174198319/495263bc6104b68bc9204270/CleanShot+2024-09-09+at+14_18_05%402x.png?expires=1725907500&signature=6b35f3963959db0782c0a9f540c3cf8e40b924cf3c68a378c34fae9d63d004f4&req=dSEgEsh3lYJeUPMW1HO4zeukTOi6R2zB0tUWvasNm0GbvNEOBv92EpmS7niV%0ARPYS%0A You can check your ChatGPT usage or limits at these links: • Usage • Limits • Usage Tiers Their support team will always grant you the request if you have prepaid the minimum amount required and they’ll be quick to assist if you need to increase your limits or troubleshoot any issues. Additionally, my colleague Bruno shared a solution for using the column filtering option to find the rows which have errored in a column in a separate thread. Let me know if you have any other questions! 😊
Channeled
APP
·
·
We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!
Channeled
APP
·
·
Hi Pablo Fernandez! This thread was recently closed by our Support team. If you have a moment, please share your feedback: