Help Needed: Error Creating Workbook Issue from Template

Hey 👋 , I'm trying to create a workbook from a template I've made earlier and it's returning an error "Error creating workbook" not sure if this is on my end or on Clay's, can someone help 🙏 ?

14 comments

Casper S.
·
·
Casper S.
·
·
Not sure if I should be pasting the public template link in a public chat?
Casper S.
·
·
but the workbook in my account is called "DON'T USE THIS Template Contacts Scrape"
Casper S.
·
·
hope it's not because of the name 😉
Channeled
APP
·
·
I'm sorry you're experiencing this issue. While we don't have specific information about the "Error creating workbook" message, here are some steps you can try: 1. Refresh your browser using Cmd/Ctrl + Shift + R. This often resolves various errors in Clay. 2. If the error persists, try creating a new workbook from scratch: • Open your workspace • Click +Create New > Workbook If these steps don't resolve the issue, you may need additional assistance. In that case, please request human support by clicking on "Talk to a person" in this chat.
Source: Create a Workbook
Channeled
APP
·
·
Did that answer your question?
Channeled
APP
·
·
I understand you're having trouble creating a workbook from your template. Here are some steps to try: 1. Refresh your browser using Cmd/Ctrl + Shift + R. This often resolves various errors in Clay. 2. If the error persists, try creating a new workbook from scratch: • Open your workspace • Click +Create New > Workbook 3. For personal templates, it's best to: • Duplicate your original table • Move it to a separate workbook • Rename it, adding "[Template Do Not Delete]" to the title If these steps don't work, please request human assistance by clicking on "Talk to a person" in this chat for further support.
Source: Create a Workbook
Channeled
APP
·
·
Was that helpful?
Channeled
APP
·
·
Looks like you're still looking for help. We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond. If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Casper S.
·
·
When I try to Duplicate the workbook I get an error "Cannot duplicate workbooks with more than 10 tables"
Mark L.
·
·
Hey Casper, could you confirm which workspace you're working in, or link to the workbook? I'm not able to find any workbooks or templates by the names you shared.
Casper S.
·
·
https://app.clay.com/workspaces/48942/workbooks/wb_mt9Yk2yw8A3S
Bo (.
·
·
Hey Casper,
Yes this is right, there's indeed 10 tables in the workbook and you can't duplicate workbooks with more than 10 tables.
What was the reason you needed so many tables in the workbook? Can't it be streamlined a little bit better? This is a hard limit that can't be lifted.
Let me know if you need help reorganizing your workflow!
Channeled
APP
·
·
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.