Issues with Apollo.io Enrichment Integration: Need Support Link

Hi, I tried adding enrichment from apollo.io to add people data through enrichment and I am getting errors. I tried to chat with support and have submitted a request I have not heard back. Is there a link that I can go to understand how this has to be done. I tried to go to the URL https://www.clay.com/integrations/action/apollo-find-people-source and I was not able to find the solutions I was looking for

3 comments

Channeled
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👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!
Bo (.
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Hey, thanks for reaching out. I've already replied via your message opened through the chat. I will be closing this one up. Here's the reply: This issue is happening because the run condition wasn't met. You can click on the row to see the specific reason. I also noticed some typos, like "/Las Vegas". When I tried it again, we're getting an "API inaccessible" error, which is likely due to how Apollo was set up. Follow Step 6 from this Apollo article, ensuring you give access to everything and remove any extra API information in Clay, then try again. Remember, give permission to ALL, not only one or two. As you can see in the error, it's due to the way you set up the permissions. Here's a video explaining what went wrong: Video. Let me know if you need more help! 😊
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Hi J D.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: