Troubleshooting Add Lead to Campaign Issue with Instantly Integration | Clay

Troubleshooting Add Lead to Campaign Issue with Instantly Integration

I am trying to "Add Lead to Campaign" with the Instantly connection, but it is not working. the integration is connected. I connected to the correct campaign ID from the instantly URL following this documentation. can you help me troubleshoot this?

8 comments

Clay
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If "Add Lead to Campaign" isn't working with your Instantly integration, try these troubleshooting steps: 1. Perform a hard refresh in your browser: • Mac: Press Cmd+Shift+R (Chrome/Firefox) or Cmd+Option+R (Safari) • PC: Press Ctrl+F5 (Chrome/Firefox/Edge) 2. Check if the leads already exist in Instantly - this can cause "failures" as the system tries to add them as new leads rather than update existing ones. 3. Try toggling off the "Skip if Lead is in Workspace" option and run the integration again. 4. Verify you're using the correct column names from your Clay table if you see any "missing input" errors.
Sources: Add Lead to Campaign with Instantly Push Data To Your Email Sequencer [Automated Outbound] - Clay University
Cori H.
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tried those items above & nothing has worked. please someone help
Cori H.
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https://app.clay.com/workspaces/593712/workbooks/wb_0sybrsaUnjUMByjeyC7/tables/t_0sybrzpphGPrVNd5Ncm/views/gv_0sybrzpUzx8VQYBSTcE
Cori H.
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here is the instantly campaign
Cori H.
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due to a deadline, I needed to manually export the leads from clay and upload into instantly. so the leads are now there in instantly, but I'd like to troubleshoot this so I can add more leads.
Bo (.
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When you say it’s not working — do you mean the leads aren’t being added at all, or the values aren’t updating as expected? Just to clarify: “Add Lead to Campaign” only adds new leads. It won’t update existing ones. If a lead is already in Instantly, you’d need to use “Update Lead” instead to change or fill in missing values. Let me know what behavior you’re seeing and I can help you set the right action.
Cori H.
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the leads aren't showing up at all.
Bo (.
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I ran a Find Leads from Instantly and they all seem to be there. Is it possible you’re checking under a different account? Let me know.