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Issue with People Search Update: Unable to Preview or Add Contacts | Clay

Issue with People Search Update: Unable to Preview or Add Contacts

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Update people search from a Clay table. Can’t preview or add new contacts. Am I overlooking sth? https://www.loom.com/share/8d876903d346491c88bbbc5e35dfd19a?sid=6864e639-73c2-4ece-9f89-695438b644cf

Video thumbnail

7 comments

· Sorted by Oldest

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To update people search from a Clay table, preview, or add new contacts: 1. Click on the source column in your People table to edit search parameters. 2. Adjust your filters as needed. This won't remove previously added contacts but will append new ones based on your updated criteria. 3. To preview before importing, click "Preview People" to view search results. You can then review data quality and adjust filters if necessary. 4. To add new contacts, click "Import" after previewing. You can choose to add these to your existing table or create a new one. Remember to set record limits to manage credit usage, especially for tables with auto-update.
Sources: Find People overview | Documentation | Clay University Find People [Clay 101] - Clay University
Andreas W.
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https://app.clay.com/workspaces/511019/workbooks/wb_ZWYHPej94bAR/tables/t_RphWeKqYbjux/views/gv_uvXFUC6bVsAR
Andreas W.
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probably it has to do with this?
Loading attachments
Mark L.
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Thanks for sharing this. I'm not seeing the error captured in your video. I started in this table... https://app.clay.com/workspaces/511019/workbooks/wb_ZWYHPej94bAR/tables/t_RphWeKqYbjux/views/gv_uvXFUC6bVsAR ...and selected the "Find People (27 March 2025)" source. When I click to Preview, a list of people displays, and not the error you were seeing. Do you still see that error today?
Andreas W.
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yes I’m still seeing it, will record a new loom later today
Bo (.
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Got it - Let us know Andreas!!! :)
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