OpenAI Key Issues Despite Increased Rate Limit

👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!

Hey Faheem, thanks for reaching out! 😊 Could you let us know which table you’re working with and what your current limit is? It would be helpful if you could send us a Loom video showing this in more detail. Here’s what you can do: 1. Log into your OpenAI account and locate your OpenAI Key and Tier. 2. Copy and paste the key into Clay Settings > Connections > OpenAI. 3. After that, try running it again. Feel free to send the video or any private info via direct message for privacy. Let me know if that works, and we’ll help further if needed! 😊

Hey Bo (. the issue was I didn't have a payment method on file. I added that, and charged USD $50 to it. It now looks like I need to wait 7 days before the OpenAI account will move to the Tier 2 account level. Do I need to wait?

I’d recommend adding the pre-required amount, and it should work when requesting the new tier without having to wait, but since I’m not their support, it might be best to reach out directly to them or give it a try yourself. 😊 Let me know if you need further assistance!

Alright, I have asked one more question in the support channel. Let me mention you there

Hey Bo (. I have another OpenAI account where the API key will work immediately - will "read only" access or some sort of restrictive access work for the OpenAI API key? which one of the following OpenAI permissions would be required?

Hey, thanks for reaching out! 😊 This is mostly for the assistant’s functionality, but in this case, I would recommend granting all the necessary permissions to allow for more flexibility. Let me know if you need further assistance! 😊

We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!