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Understanding the Could Not Add Lead Error in SmartLead
when adding leads to smartlead what does the "Could not add lead" error mean? Is there a way to find out why clay could not add the lead to SmartLead>?
When you see a "Could not add lead" error, there are typically three main reasons why this might occur: 1. Duplicate Protection: If "Allow Duplicates" is turned off in your SmartLead settings, the system won't add or update duplicate leads. 2. Blocked Status: If the lead is already blocked in your account, it won't be processed. 3. Account Limits: If you've reached your account's lead limit, new leads cannot be added until the limits are increased or adjusted.To prevent issues with duplicates, you can: ** Enable the "Allow Duplicate Leads Across Campaigns" setting in SmartLead if you want to manage duplicates manually ** Use Clay's Lookup action to check if a lead already exists in your campaign * Set up conditional formulas to prevent the "Add Lead to Campaign" integration from running for existing contacts Source: Smartlead integration overview | Documentation | Clay University