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Email Finder Tool Not Loading or Searching - Need Assistance

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Hi there - I'm trying to use the email finder but it won't actually load/search. I can't get it to trigger after I input the name + domain https://www.clay.com/tools/email-finder

Email Finder Tool Not Loading or Searching - Need Assistance | Clay

7 comments

· Sorted by Oldest

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Channeled
APP
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👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!
Tanvi R.
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Hi Rochelle, thanks for reaching out! Thanks for flagging this for us, it looks like this is a bug on our website. I've escalated this over to our engineering team and we'll let you know as soon as we know more!
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Rochelle R.
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Thanks Tanvi!
Tanvi R.
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No problem Rochelle! Just wanted to let you know our engineers are still working on this issue, and we'll keep you updated once the tool is working correctly😊
Bo (.
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Hello there! Happy to report that we heard back from the team and this issue should be fixed. Thank you for your patience, feel free to try again and let us know if the problem has been resolved on your end.
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Channeled
APP
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Hi Rochelle R.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Channeled
APP
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Thank you so much for sharing your feedback Rochelle R.!