Request for Early Account Renewal Instead of Buying Credits

Jed M. · 2025-05-02T16:48:29.572999+00:00

My account renews in 7 days and I am out of credits. Instead of buying more credits, is there a way to make my account renew early?

Unfortunately, we can't make your account renew early. However, we have two options to help you get more credits: 1. Purchase credit top-ups: You can buy additional credits instantly without changing your plan or billing cycle. Go to Workspace Settings > Plans and Billing > Purchase Credits. 2. Upgrade your plan: If you expect to need more credits regularly, you can upgrade to the next tier. This will reset your billing cycle and give you new credits immediately. Go to Workspace Settings > Plans and Billing > Change Plan. Keep in mind that credit top-ups cost 50% more than the typical cost per credit on your existing plan. Choose the option that best fits your needs.

Sources: Running Out of Credits How can I get more credits if I run out? - FAQ | Clay.com

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