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Request for Quick Fix on Ticket Resolutions Needed ASAP

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Hi Team - Could someone please help me get my various tickets resolved asap. I believe I have a quick fix that doesn't require engineer time. Thanks

Request for Quick Fix on Ticket Resolutions Needed ASAP | Clay

3 comments

· Sorted by Oldest

Channeled
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We don't have a specific process for resolving tickets without engineer time. However, we do have a system in place to improve our support efficiency. When support conversations close, they're automatically sent to a Clay table after a day. This helps us identify gaps in our knowledge base and create new help articles faster. To help us address your tickets more efficiently, could you provide more details about the specific issues you're experiencing?
Source: How Clay uses Clay For Customer Support - The GTM with Clay Blog
Channeled
APP
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.
Barnaby F
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No. It wasn’t. Still waiting on support…