Request for Quick Fix on Ticket Resolutions Needed ASAP

Barnaby F. · 2025-05-01T16:34:55.734046+00:00

Hi Team - Could someone please help me get my various tickets resolved asap. I believe I have a quick fix that doesn't require engineer time. Thanks

We don't have a specific process for resolving tickets without engineer time. However, we do have a system in place to improve our support efficiency. When support conversations close, they're automatically sent to a Clay table after a day. This helps us identify gaps in our knowledge base and create new help articles faster. To help us address your tickets more efficiently, could you provide more details about the specific issues you're experiencing?

Source: How Clay uses Clay For Customer Support - The GTM with Clay Blog

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