I apologize for the inconvenience you're experiencing with your credits. There are a few reasons why you might not have received them yet:
1. The referral link may not have been used correctly during sign-up.
2. Your account might not be subscribed to a paid plan, which is required to redeem the credits.
3. There could be a delay in processing the credits.
To resolve this, please verify that you've subscribed to a paid plan. If you have, and it's been more than a day or two, we'll need to investigate further. In this case, you'll need to fill out a form with the following information:
** Your email associated with Clay
** Your workspace ID
** The referrer's name
** The referral code used
* A screenshot confirming your intention to be referred
If you need further assistance, please request to speak with a human agent in this chat.
Hi Omari, thanks for your message - how many credits were you expecting to be added to your workspace for the cohort? I can check with the education team on this.
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