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Is it normal for Snov to charge me even if it doesn't bring emails?

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ยท

Is it normal for Snov to charge me even if it doesn't bring emails?

  • Avatar of Clay T.
    Clay T.
    APP
    ยท
    ยท

    Hey hey! Can you drop the URL for your table here? (if applicable) ๐Ÿซถ Don't worry, only admins will be able to open your table ๐Ÿ˜‰

  • Avatar of Clay T.
    Clay T.
    APP
    ยท
    ยท

    Hey there Alexander sorry for the delay, thanks for reaching out.

  • Avatar of Clay T.
    Clay T.
    APP
    ยท
    ยท

    Hey hey!! yeah, that is the default behavior for some providers as they still charge Clay even when they don't find anything themselves. Others refund themselves and thus we don't deduct credits.However, looks like you were using the waterfall here so I'll ask if we're considering this ourselves. cc Keethu R. for when available.