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Is it normal for Snov to charge me even if it doesn't bring emails?

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Is it normal for Snov to charge me even if it doesn't bring emails?

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    Clay Team
    APP
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    Hey hey! Can you drop the URL for your table here? (if applicable) 🫢 Don't worry, only admins will be able to open your table πŸ˜‰

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    Clay Team
    APP
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    Hey there Alexander sorry for the delay, thanks for reaching out.

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    Clay Team
    APP
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    Hey hey!! yeah, that is the default behavior for some providers as they still charge Clay even when they don't find anything themselves. Others refund themselves and thus we don't deduct credits.However, looks like you were using the waterfall here so I'll ask if we're considering this ourselves. cc Keethu R. for when available.