Issues with Zenrows Scrape Using Clay's Account

Joe H.

Unable to run Zenrows scrape using Clay's Zenrows account, including with autoparse turned on and several second delay:

12 comments

Joe H.
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I'm sorry to hear you're having trouble with the Zenrows scrape. Let's troubleshoot this issue. First, ensure you've set up the integration correctly: 1. In your Clay table, click "Add enrichment" and search for Zenrows. 2. Select the Zenrows action under "Integrations". 3. Use the Clay-managed Zenrows account by default. Then, check your scrape settings: 1. Enter the correct Company URL. 2. Enable Autoparse (you've done this already). 3. Consider enabling other options like "Render Javascript", "Premium Proxy", and "Anti-Bot" for better results. If you're still experiencing issues, please request human assistance by clicking "Talk to a person" for more detailed troubleshooting.
Sources: Zenrows integration overview | Documentation | Clay University Deep Dive: Zenrows Scraping [Limitless Research] - Clay University
Joe H.
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Still getting error after trying all of those suggestins
Joe H.
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https://app.clay.com/workspaces/192229/workbooks/wb_6ZgmeTQTP57Y/tables/t_SvcfxpscmAgd/views/gv_XXkNYDarmgZ7
Joe H.
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Had to use Claygent instead which costed me 2x the credits
Jorge M.
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Has this same problem happen to me last week. Lmk if you find a fix.
Daniel K.
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Hey there, thanks for reaching out! Zenrows issue should be resolved now! Please re-run the errored cells. Sorry for the hiccup.
Jorge M.
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Thanks Daniel!
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Sergio P.
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Clay S. Zenrows using Clay's Zenrows account is still not working on my end. Any updates?
Anaum K.
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Sorry for this, it looks like we've got a bug on our hands. I've escalated this to our engineering team to help look into it. We'll follow up here as soon as we know more!
🙏🏾1
Tomi F.
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Good news! Happy to report that we heard back from the team and this issue should be fixed. Try a quick refresh (Cmd/Ctrl + Shift + R) and let us know if the problem has been resolved on your end, or if you still have trouble. Thank you for your patience as we worked on it.