Urgent Clay Issue: Auto-Update Cannot Be Disabled

Hi Team - we have an urgent clay issue. There is no way to disable auto-update.

· Sorted by Oldest

Clay Support
APP
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You can disable auto-update in multiple ways:
Table Level:
Click the table name in the top-left corner and select "Disable auto-update" [1]
Or click the Auto-update icon at the bottom right of your table and select "Turn Off Table" [2]
Column Level:
Click the column header → "Edit columns" → toggle off auto-update under "Run settings" → click "Save"
Note: Ensure your table isn't running before making changes.
Clay Support
APP
·
·
Was that helpful?
Clay Support
APP
·
·
If you still need help with disabling auto-update or have any other questions, I’m here to assist. Would you like to provide more details about what you’re trying to resolve?
John C.
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I need enterprise partner support
John C.
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Who do I contact?
Clay Support
APP
·
·
For Enterprise support, fill out our contact form with details about your needs and we'll be in touch shortly. [1]
Enterprise plans include dedicated support from our Growth Strategists who provide assistance in Slack, in person, and online to help train you and your team on Clay. [2]
If you need further help, request human assistance by clicking on "Talk to a person."
Clay Support
APP
·
·
Did that answer your question?
Clay Support
APP
·
·
If you still need assistance with enterprise partner support or anything else, I’m here to help. Would you like to share more about what you’re trying to resolve so I can provide further support?

Clay Support
APP
·
·
You can disable auto-update in multiple ways:
Table Level:
Click the table name in the top-left corner and select "Disable auto-update" [1]
Or click the Auto-update icon at the bottom right of your table and select "Turn Off Table" [2]
Column Level:
Click the column header → "Edit columns" → toggle off auto-update under "Run settings" → click "Save"
Note: Ensure your table isn't running before making changes.
Clay Support
APP
·
·
Was that helpful?
Clay Support
APP
·
·
If you still need help with disabling auto-update or have any other questions, I’m here to assist. Would you like to provide more details about what you’re trying to resolve?
John C.
·
·
I need enterprise partner support
John C.
·
·
Who do I contact?
Clay Support
APP
·
·
For Enterprise support, fill out our contact form with details about your needs and we'll be in touch shortly. [1]
Enterprise plans include dedicated support from our Growth Strategists who provide assistance in Slack, in person, and online to help train you and your team on Clay. [2]
If you need further help, request human assistance by clicking on "Talk to a person."
Clay Support
APP
·
·
Did that answer your question?
Clay Support
APP
·
·
If you still need assistance with enterprise partner support or anything else, I’m here to help. Would you like to share more about what you’re trying to resolve so I can provide further support?