Assistance Needed for Smartlead Integration Issues

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Looking to get help with the Smartlead integration which I know Andy S. is also having. When running 'Lookup lead status' Clay is returning 'Lead Not Active in Campaign Yet' despite the lead having already received Email 1 of our sequence.

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6 comments

Channeled
APP
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This discrepancy may occur because there are two different Smartlead integrations in Clay that serve different purposes: 1. "Lookup Lead Status in Campaign" - checks if a lead has completed, replied to, or is progressing through a campaign 2. "Lookup Lead in Campaign" - retrieves lead information based on email address Try using the "Lookup Lead in Campaign" integration instead, which might provide more detailed information about your lead's current status in the sequence.
Sources: Lookup Lead in Campaign with Smartlead.ai Smartlead integration overview | Documentation | Clay University Lookup Lead Status in Campaign with Smartlead.ai
Jonathan M.
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https://app.clay.com/workspaces/573790/workbooks/wb_0swalpbG8oV9kHsD6Kj/tables/t_0sx693aJRgkq3BnPn9w/views/gv_0sx693b4ixFTfrofZ34
Jonathan M.
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Anyone able to help Clay??
Andy S.
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👀
Jonathan M.
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👀
Bo (.
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Hey, Smartlead’s Lookup Lead Status enrichment was completely broken yesterday, but it’s now been fixed. Let me know if you’re still seeing any issues.