How to Undo Mistakes in Clay and Recover Deleted Data

How to undo steps in clay, by mistake I added one column and tried something due to which my earlier data got deleted and subsequent enrichment too

7 comments

Channeled
APP
·
·
Unfortunately, there are different recovery options depending on what was deleted: For deleted tables: ** You can find them in the "Trash" tab on the main workspace and restore them from there.For deleted rows: ** You can use the "Undo" option that appears in the bottom-right corner alert immediately after deletion. However, rows cannot be recovered after this alert disappears.For deleted columns: * Unfortunately, deleted columns cannot be recovered. You would need to: a. Re-create the columns b. Re-fetch the data from the providersIf you've used credits for enrichments that were lost, you can contact support with details to discuss credit recovery options. Source: Delete content within your workspace | Documentation | Clay University
Channeled
APP
·
·
Was that helpful?
Channeled
APP
·
·
Looks like you're still looking for help. We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Daniel K.
·
·
Hey there, thanks for reaching out! ☺️ Unfortunately, deleted columns cannot be recovered. How many credits did you lose? Happy to refund you those credits. If there's anything else I can assist you with, please let me know! 😊 Have a great Wednesday, Daniel
Raj M.
·
·
I don’t lose any credits just that lost my 1 hour work
Daniel K.
·
·
Sorry about that, but there's nothing we can do here once a column is deleted. In any case, I went ahead and added 500 credits to your account. Again, sorry for the inconvenience.
👍1
Channeled
APP
·
·
Hi Raj M.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: