Clay Icon

Daily Report Source Table Not Updating Since March 1

·
·

Heres an example of a source table (tab (daily ) Blank website )that was suppose to run daily but hasn't ran since Mar 1. And the source report has new records. Please help!

  • Avatar of Channeled
    Channeled
    APP
    ·
    ·

    This could be happening because of the scheduled update timing. The import is set to refresh every 24 hours, and it may still be outside the refresh window. To resolve this, you can: 1. Check when the next update will occur by: • Clicking the source column's title • Going to "Sources" • Looking at the schedule details 2. If needed, you can adjust the schedule by: • Clicking the source column's title • Going to "Sources" • Under "Run this source," select "On a schedule" • Choose your preferred frequency (daily, weekly, or monthly) • Click "Update Source Schedule" You can also manually trigger an update by clicking the source column header and selecting sources if you need the data right away.

  • Avatar of Channeled
    Channeled
    APP
    ·
    ·

    Was that helpful?

  • Avatar of Bo (.
    Bo (.
    ·
    ·

    Justin - Sorry for this, it looks like we've got a bug on our hands. I've escalated this to our engineering team to help look into it. We'll follow up here as soon as we know more!

  • Avatar of Bo (.
    Bo (.
    ·
    ·

    Good news! Happy to report that we heard back from the team and this issue should be fixed. Find People search will be updating automatically Try a quick refresh (Cmd/Ctrl + Shift + R) and let us know if the problem has been resolved on your end, or if you still have trouble. Thank you for your patience as we worked on it.