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Improving Rate Limit Handling for Enhanced User Experience

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Is there a plan to improve rate limit handling? This is BY FAR the most annoying part of the product (and I use it a lot). I have multiple sheets where I have to MANUALLY run rows for (I kid not) hours to get them through our rate limits (e.g, anthropic, Tier 2). I know you want to keep the software fast -- but I don't understand why you wouldn't just optimize our API calls RELATIVE to our rate limits vs. making me manually re-run the errors constantly

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    Channeled
    APP
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    You can manage API rate limits within Clay by using the rate limit configuration settings available in the HTTP API integration. Here's how: 1. In the HTTP API integration settings, locate the "Define rate limit" section 2. Set your desired parameters: β€’ Request Limit: Specify maximum number of allowed requests β€’ Duration (in ms): Set the time window (e.g., 1000ms = 1 second)This configuration helps prevent exceeding API rate limits by controlling how many requests are sent within a specific timeframe.For optimal results, you can adjust these settings to match the rate limits of your specific API provider. This allows you to process your data while staying within the provider's limitations. Sources: HTTP API integration overview | Documentation | Clay University HTTP API with JWT authentication | Documentation | Clay University

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    Channeled
    APP
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  • Avatar of Mathew I.
    Mathew I.
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    Take me to your leader

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    Channeled
    APP
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    You can manage API rate limits within Clay by using the built-in rate limit configuration settings in the HTTP API integration. Here's how it works: 1. In the HTTP API integration settings, find the "Define rate limit" section 2. Configure two key parameters: β€’ Request Limit: Set your maximum number of allowed requests β€’ Duration (in milliseconds): Define the time window (e.g., 1000ms = 1 second)This configuration helps prevent hitting API rate limits by controlling the request flow within your specified timeframe.You can optimize these settings to match your specific API provider's rate limits, which allows for smoother data processing while staying within the provider's limitations. Sources: HTTP API integration overview | Documentation | Clay University HTTP API with JWT authentication | Documentation | Clay University

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    Channeled
    APP
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    Was that helpful?

  • Avatar of Mathew I.
    Mathew I.
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    person

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    Channeled
    APP
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    Looks like you're still looking for help. If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!

  • Avatar of Stefano
    Stefano
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    Hi Mathew, thank you for reaching out. How can we help you today? I saw that you wanted to add some customer feedback relating to the API rate limits. I am happy to submit such feedback, however is there anything else we can help you with today?

  • Avatar of Mathew I.
    Mathew I.
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    Simply submitting a request for rate limit handling -- would save me from having to manually manage these sheets

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    Stefano
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    I will make sure to submit a request. Thank you for the feedback :)

  • Avatar of Mathew I.
    Mathew I.
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    Thank you!

  • Avatar of Stefano
    Stefano
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    Hi Mathew, I just submitted your request to the engineering team. Thank you for your feedback!

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    Channeled
    APP
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    Hi Mathew I.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: