Clay Icon

Troubleshooting Lead Enrichment: Validity of Received Phone Numbers

·
·

Hey guys, I need some help. I tried to enrich leads cause I wanted to find out available phone numbers (only business related, not private ones). I didn't knew which specific functions I need to include in my API Key. Now I received some numbers, but additionally with this note. Do I have to be worried that those numbers aren't correct cause the value couldn't be converted?

  • Avatar of Channeled
    Channeled
    APP
    ·
    ·

    You can verify your phone numbers in two ways:1. Use the "Check Phone Line Type & Status" action to verify if the phone number is active and determine whether it's a mobile or landline number. You can also specify if you want to see only mobile phone results. 2. Use the "Normalize Phone Number" action to format and standardize your phone numbers. This will ensure they're properly formatted in e164, international, and national formats. You can specify a country code, or it will default to "US" if none is provided.Both of these actions can be set to auto-update for new rows in your table, helping maintain data accuracy automatically. Sources: Clay Formatters Overview - Clay University ClearoutPhone - Clay University

  • Avatar of Channeled
    Channeled
    APP
    ·
    ·

    Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!

  • Avatar of Lara M.
    Lara M.
    ·
    ·

    Can you tell me which functions I need additionally to 'api/v1/organizations/enrich '?

  • Avatar of Lara M.
    Lara M.
    ·
    ·

    Cause I don't know if it's enough to start this workflow?

  • Avatar of Bo (.
    Bo (.
    ·
    ·

    Hey there! Let me help you out with those Apollo phone numbers 📱 First, for that conversion error you're seeing - no worries it won't break anything but we can fix this two ways: 1. Quick fix: Just change your column type from number to text - Click the column header - Switch from "number" to "text" 2. Better fix: Use our "Normalize phone number" enrichment - This will give you clean, standardized numbers - You can filter to just get business numbers For your Apollo API key, you'll need more than just the organizations/enrich endpoint. You'll need to give ALL the permission Here's the link to get all the right permissions set up: https://knowledge.apollo.io/hc/en-us/articles/4415734629773-Configure-Access-to-the-Apollo-REST-API Make sure to check all available endpoints in step 6 of that guide! Let me know if you hit any snags while setting this up! 😊

  • Avatar of Lara M.
    Lara M.
    ·
    ·

    Good morning. Unfortunately, I didn't succeed. You said I need to add all permissions, but in this article you've send me, there were only two permissions listed, api/v1/organizations/enrich and api/v1/organizations/bulk_enrich. And now, I've tried it again and nothing happened. The cells didn't even run.

  • Avatar of Lara M.
    Lara M.
    ·
    ·

    Could you give me a hint?

  • Avatar of Lara M.
    Lara M.
    ·
    ·

    I've added two screenshots

  • Avatar of Channeled
    Channeled
    APP
    ·
    ·

    Hey there - just wanted to check in here to see if you needed anything else! Feel free to reply back here if you do.

  • Avatar of Channeled
    Channeled
    APP
    ·
    ·

    We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!

  • Avatar of Channeled
    Channeled
    APP
    ·
    ·

    Hi Lara M.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

  • Avatar of Channeled
    Channeled
    APP
    ·
    ·

    Thanks! We've reopened this thread. You can continue to add more detail directly in this thread.

  • Avatar of Lara M.
    Lara M.
    ·
    ·

    Daniel K. Yes, that's what I wanted to do. I don't mind, so I can share the link.

  • Avatar of Lara M.
    Lara M.
    ·
    ·

    Bo (. Thanks! Now it's working. Another question: Can you recommend other enrichments regarding the phone number cause sometimes the outcome from apollo numbers is not that satisfying. In best case, it should be a corporate phone number.

  • Avatar of Daniel K.
    Daniel K.
    ·
    ·

    Hey there - If you're looking for alternative phone number enrichments to Apollo, Clay offers several options. For better coverage on contact data, including corporate phone numbers, you can use Clay's Phone waterfall enrichments. This feature allows you to search sequentially across multiple data providers for more comprehensive results. You can learn more about how to use Clay waterfalls with this Clay University lesson: Enrich People with Waterfalls - Clay 101. Additionally, for company enrichment, you can use Datagma or Ocean.io, which are accessible through the Enrichment panel in Clay. There's also a premade Claygent template called "Find Business phone number" that requires just the company domain to return the phone number. If there's anything else I can assist you with, please let me know! 😊 Have a great Tuesday, Daniel

  • Avatar of Channeled
    Channeled
    APP
    ·
    ·

    Hey there - just wanted to check in here to see if you needed anything else! Feel free to reply back here if you do.

  • Avatar of Channeled
    Channeled
    APP
    ·
    ·

    We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!

  • Avatar of Channeled
    Channeled
    APP
    ·
    ·

    Hi Lara M.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: