Error Code 1: Unknown Issue Finding Companies - Need Support Help

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Hi! I'm getting this message when trying to find companies: "Unknown error. Please reach out to Clay support (Error code 1: ID at_soVj2FrcKUrK Status ERROR)". Can someone help?

3 comments

Channeled
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💤 You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!
Owen C.
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Hey Olha, thanks for reaching out! Could you send us the info from the top of the search, like the companies, filters, etc.? That would really help us understand the issue better. Also, have you tried running the search again to see if it’s still erroring? Let me know so we can get this sorted! :)
Channeled
APP
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