Urgent Help Needed: Issue with Data Writing to Wrong Table in Clay

Hey Clay team, I have an issue where a row was written to other table even after it didn't meet the conditions, and it says that on the "Write to other table" cell as well, still it got through somehow. I've made a loom video showing that here: https://www.loom.com/share/762f7941fb3e4e3faf38d116eb1f53f9 The table is here: https://app.clay.com/workspaces/247800/workbooks/wb_QfNEyAtxVjpQ/tables/t_8VQEa3oVdzrm/views/gv_jXdHvCPUAchi Need your urgent assistance and audit on this matter. Thanks!

6 comments

Channeled
APP
·
·
This issue typically occurs when there's a timing mismatch between data updates and conditional runs. Here's how to investigate and resolve the issue: 1. Check your "Only run if" conditions in the Write to Table integration settings to ensure they are properly configured. 2. Review the conditional run settings: • Verify that all required variables/fields are present before the Write to Table action runs • Make sure the conditions are correctly formatted • Double-check that the data fields referenced in your conditions exist 3. To prevent this in the future: • Set up clear conditional run settings that only trigger when all required data is present • Ensure your data fields are properly updated before the Write to Table action runsIf you need to audit the existing data, you can use table filters to identify rows that don't meet your intended conditions and review them. Source: Write to table integration overview | Documentation | Clay University
Channeled
APP
·
·
Did that answer your question?
Channeled
APP
·
·
Looks like you're still looking for help. We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Rahul
·
·
.
Bo (.
·
·
Hey Aamir! I checked your tables and found what happened. In the lead scoring table, the write to ICP qualified has a formula that checks for`{{Unique ID Occurrences}} === 1 && {{Score}} >= `4. Both Remotivate and GovGig have scores of 5 and 4, which is why they got through. When you want to troubleshoot flows like this: 1. Create a view and filter for the specific companies 2. Follow each table in the sequence to spot where they enter 3. Check the formulas in the write-to-table actions 4. Review any conditional runs that might affect the flow The link to the filtered view is here: https://app.clay.com/workspaces/247800/workbooks/wb_JTSsjDNDkXUP/tables/t_u4Jmwaag7yeQ/views/gv_v8HkYxUEZJi9 Let me know if you need help checking other formulas in the workflow.
Channeled
APP
·
·
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.