Issue with External Search Function in LI Sales Navigator

·Aug 27, 2025 03:39 PM·

There seems to be an issue with the "Find people from external search function". Whenever I put in a valid URL from LI Sales Navigator, it fails to fetch the data and tells me "You must include a valid People Search URL". I have already checked everything, I have used this function many times before. Is there a bug currently?

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1 comment

· Sorted by Oldest

Tanveer H.
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Yeah, you’re right.This has been happening for a few folks lately. It looks like LinkedIn tweaked how Sales Nav URLs are structured, so Clay sometimes doesn’t recognize them even if they look valid.make sure you’re pasting the full Sales Navigator people search URL. If that still throws the error, it’s likely just a temporary bug Clay is working on.In the meantime, a lot of us have been pulling the same search another way (Sales Nav → import into Clay via enrichment) until it’s patched. I’ve helped a few teams set up smooth workarounds for this.Happy to share how I do it if you’d like to keep things running without interruptions.
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Tanveer H.
·
·
Yeah, you’re right.This has been happening for a few folks lately. It looks like LinkedIn tweaked how Sales Nav URLs are structured, so Clay sometimes doesn’t recognize them even if they look valid.make sure you’re pasting the full Sales Navigator people search URL. If that still throws the error, it’s likely just a temporary bug Clay is working on.In the meantime, a lot of us have been pulling the same search another way (Sales Nav → import into Clay via enrichment) until it’s patched. I’ve helped a few teams set up smooth workarounds for this.Happy to share how I do it if you’d like to keep things running without interruptions.
🎫2