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    Channeled
    APP
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    There could be a few reasons for the discrepancy in your credit spend: 1. Credit usage may not be immediately reflected in the analytics. Check the credit usage dashboard for a detailed breakdown of your credit consumption by table, integration, and time period. 2. Credits might have been used for other enrichments or tables that you're not currently viewing. Remember, you're charged for all rows you enrich across all tables in your workspace. 3. Auto-updates running in the background or large table updates without testing on a few rows first could lead to unexpected credit usage. To prevent future unexpected credit usage, consider testing enrichments on a small number of rows first and turning off auto-update for your tables. If you need further clarification, please request human assistance by clicking on "Talk to a person".

  • Avatar of Jonathon A.
    Jonathon A.
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  • Avatar of Jonathon A.
    Jonathon A.
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    I think I've found the issue - There are 500 rows awaiting call back which shows on an export as - βœ… Email is being found. It will be posted to your callback URL once generated.

  • Avatar of Jonathon A.
    Jonathon A.
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    We have 8.5k missing credits from today and are no longer able to run tables due to this issue

  • Avatar of Jonathon A.
    Jonathon A.
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    Clay This is really important - we're unable to use Clay until this is fixed

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    Channeled
    APP
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    Hey Jonathon! Thanks for reaching out! I am so sorry to hear that. Would it possible for you to send the link to the spreadsheet? Happy to check that out for you! :) - Sayli

  • Avatar of Jonathon A.
    Jonathon A.
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    This is an issue with our whole system. FullEnrich is using up 97% of our credits There's isn't a sheet in particular

  • Avatar of Channeled
    Channeled
    APP
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    Hey Jonathon! I can understand. By spreadsheet I meant the screenshot that you uploaded on Slack (https://clayrunhq.slack.com/files/U08BRB51B4L/F08ME2MQLPK/image.png) I can take a look at the credit spend for the different tables individually and get back to you asap! :)

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    Channeled
    APP
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