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  • Avatar of Justin C.
    Justin C.
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  • Avatar of Channeled
    Channeled
    APP
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    I understand you're having trouble with Claygent not running for your table. Let's troubleshoot this issue step by step. First, make sure you've set up Claygent correctly in your enrichment panel: 1. Navigate to the enrichment panel in your Clay workspace. 2. Look for the Tools section and find Claygent under AI options. 3. Select a preset template or create a custom prompt for your task. 4. Ensure you've properly configured the inputs and outputs for Claygent. If Claygent is set up correctly but still not running, try these run options: 1. Right-click the Claygent column and click "Play". 2. Select "Run All Rows that haven't run or have errors". Alternatively, you can force run all rows: 1. Right-click the Claygent column. 2. Hover over "Run Column" > "Force Run All Rows". Could you please provide more details about what happens when you try to run Claygent? For example, do you see any error messages or unexpected behavior?

  • Avatar of Channeled
    Channeled
    APP
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    While I don't have full information about your specific issue, here are some general steps to troubleshoot Claygent not running: 1. Ensure you've set up Claygent correctly: • Click "Add enrichment" in the top right corner of your table • Select "AI" from the sidebar, then click "Use AI" 2. Check for processing delays: • Ensure your search queries are specific and well-defined • Break large data requests into smaller batches • Monitor your usage limits and API quotas 3. Try running options: • Run the first 10 columns as a test • Run all rows that haven't run or have errors • Force run all rows If the issue persists, please provide more details about the error you're seeing. If you need further assistance, click on "Talk to a person" for human support.

  • Avatar of Bo (.
    Bo (.
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    Hi Justin, I've created a duplicate of your column and identified the issue. The problem was that there was a mention of going on the web without actually referencing the correct value - it wasn't possible for the AI model to go on the web with the use case you selected. Feel free to delete the previous column and use the new one I've added.

  • Avatar of Justin C.
    Justin C.
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    thank you so much Bo (.

  • Avatar of Channeled
    Channeled
    APP
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