Error Message: Previewing Companies Fails with Unknown Error Code 1

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Hi I am getting this Error message when i try to preview companies: "Unknown error. Please reach out to Clay support (Error code 1: ID at_XrZbmUxkkxDN Status ERROR)"

7 comments

Channeled
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To resolve this error message, try these steps: 1. Clear your browser cache and refresh the view. 2. If the error persists, try logging out of Clay and logging back in to refresh your session token. If you continue experiencing issues after trying these solutions, please ask for a human agent to assist you further.
Marcus E.
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Did not work. Need to speak to human
Marcus E.
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https://app.clay.com/workspaces/432067/workbooks/wb_P342i8jdEjuE/tables/t_k99FPbSMdR8i/views/gv_CPgWzpjmSQvU
LuisArturo
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Hey there Marcus thanks for reaching out, to clarify when running this search are you doing this from a brand new table or from inside a existing one?
Marcus E.
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Inside a existing one
Owen C.
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Hey Marcus, thanks for reaching out. Just tested this out and was able to import an additional company source into this table. Mind giving this another try and letting me know how it goes?
Channeled
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