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Troubleshooting Unable to Create Lead Error in Instantly
Getting an "Unable to create lead" error in Instantly. No indication of what the issue might be.
When encountering an "Unable to create lead" error in Instantly, there are a few common causes to check: 1. Verify that you've included all required fields: • Campaign ID • Email address (this is mandatory) 2. Double-check your column names in Clay to ensure they match exactly with the expected input fields. 3. Make sure you've properly: • Selected the correct Instantly account • Entered a valid API key • Specified the correct Campaign ID 4. For custom variables: ensure that any custom variables you're using in Clay have already been added to your Instantly campaign through an import.If you continue experiencing issues after checking these items, you may need to request human support for further troubleshooting. Sources: Instantly integration overview | Documentation | Clay University Push Data To Your Email Sequencer [Clay 101] - Clay University Add Lead to Campaign with Instantly
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Anaum K.··I just checked our logs and the error message returned is "500 Internal server error" which suggests an issue on Instantly's end. We notified their team about the issue!
- Anaum K.··
Good news! Happy to report that we heard back from the team and this issue should be fixed. Try a quick refresh (Cmd/Ctrl + Shift + R) and let us know if the problem has been resolved on your end, or if you still have trouble. Thank you for your patience as we worked on it.
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