Troubleshooting Unable to Create Lead Error in Instantly

Siddhant B. · 2025-02-12 11:31:46.110168+00

Getting an "Unable to create lead" error in Instantly. No indication of what the issue might be.

Troubleshooting Unable to Create Lead Error in Instantly | Clay

7 comments

· Sorted by Oldest

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When encountering an "Unable to create lead" error in Instantly, there are a few common causes to check: 1. Verify that you've included all required fields: • Campaign ID • Email address (this is mandatory) 2. Double-check your column names in Clay to ensure they match exactly with the expected input fields. 3. Make sure you've properly: • Selected the correct Instantly account • Entered a valid API key • Specified the correct Campaign ID 4. For custom variables: ensure that any custom variables you're using in Clay have already been added to your Instantly campaign through an import.If you continue experiencing issues after checking these items, you may need to request human support for further troubleshooting. Sources: Instantly integration overview | Documentation | Clay University Push Data To Your Email Sequencer [Clay 101] - Clay University Add Lead to Campaign with Instantly
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Was that helpful?
Siddhant B.
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https://app.clay.com/workspaces/39601/workbooks/wb_qgtQT3YvarQH/tables/t_GDr5tbMDHyDh/views/gv_bArsF3fgovnY
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Looks like you're still looking for help. We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Anaum K.
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I just checked our logs and the error message returned is "500 Internal server error" which suggests an issue on Instantly's end. We notified their team about the issue!
Anaum K.
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Good news! Happy to report that we heard back from the team and this issue should be fixed. Try a quick refresh (Cmd/Ctrl + Shift + R) and let us know if the problem has been resolved on your end, or if you still have trouble. Thank you for your patience as we worked on it.
Channeled
APP
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Hi Siddhant B.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

Channeled
APP
·
·
When encountering an "Unable to create lead" error in Instantly, there are a few common causes to check: 1. Verify that you've included all required fields: • Campaign ID • Email address (this is mandatory) 2. Double-check your column names in Clay to ensure they match exactly with the expected input fields. 3. Make sure you've properly: • Selected the correct Instantly account • Entered a valid API key • Specified the correct Campaign ID 4. For custom variables: ensure that any custom variables you're using in Clay have already been added to your Instantly campaign through an import.If you continue experiencing issues after checking these items, you may need to request human support for further troubleshooting. Sources: Instantly integration overview | Documentation | Clay University Push Data To Your Email Sequencer [Clay 101] - Clay University Add Lead to Campaign with Instantly
Channeled
APP
·
·
Was that helpful?
Siddhant B.
·
·
https://app.clay.com/workspaces/39601/workbooks/wb_qgtQT3YvarQH/tables/t_GDr5tbMDHyDh/views/gv_bArsF3fgovnY
Channeled
APP
·
·
Looks like you're still looking for help. We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Anaum K.
·
·
I just checked our logs and the error message returned is "500 Internal server error" which suggests an issue on Instantly's end. We notified their team about the issue!
Anaum K.
·
·
Good news! Happy to report that we heard back from the team and this issue should be fixed. Try a quick refresh (Cmd/Ctrl + Shift + R) and let us know if the problem has been resolved on your end, or if you still have trouble. Thank you for your patience as we worked on it.
Channeled
APP
·
·
Hi Siddhant B.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: