Issue with Table Lookup in Workspace: Broken Functionality

Jorge M. · 2025-08-20 15:11:31.719228+00

The lookup to multiple/single table seems to be broken. Cant find other tables in my same workspace. Tried the table-ID in the token option and it didnt work either

Issue with Table Lookup in Workspace: Broken Functionality | Clay

11 comments

· Sorted by Oldest

Clay
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The lookup actions should work within your workspace. For the Table to Search input, you need the table ID from the URL. To get the correct table ID: go to the table you want to search, and copy the ID that appears after "tables/" in the URL (e.g., tables/TABLEID). If you're still unable to see other tables in your workspace, try searching for your table using the search bar at the top of your workspace to confirm it exists. If the issue persists after using the correct table ID format, please request human assistance by clicking on "Talk to a person" for further troubleshooting.
Sources: Lookup Rows | Documentation | Clay University Lookup Single Row in Other Table with Clay Lookup Multiple Rows in Other Table with Clay Search for a Table
Jorge M.
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tired that and is not working
Mitch Howard
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Jorge - Do you mind sending the link (url) to the table so we can take a look?
(52 kB)
Jorge M.
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omw
Jorge M.
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table that i am working on rn: https://app.clay.com/workspaces/654974/workbooks/wb_0t1apfrXb6t5CAHrjCv/tables/t_0t1as51wQ9pJJxV8kTE/views/gv_0t1as51TiXJqFEKs5ht table where i need to do the lookup: https://app.clay.com/workspaces/654974/workbooks/wb_0t1apfrXb6t5CAHrjCv/tables/t_0t1apg4ETWsdfStAWqn/views/gv_0t1apgckdktM2Drf33o
Mitch Howard
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And you are using "Lookup multiple rows" or "Lookup single row" enrichment?
Jorge M.
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either works
Mitch Howard
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Cool, I'll go ahead and try to replicate the issue and take it from there.
Mitch Howard
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Jorge - Sorry for this, it looks like we've got a bug on our hands. I've escalated this to our engineering team to help look into it. We'll follow up here as soon as we know more!
Channeled
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.
Jorge M.
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I already showed my client this workflow on my account, he just wants to be able to have it on his to show it internally. Any chance we could workaround anythin in his account to be able to show this. Its a 5k employee tech company and he is acting as a champion to showcase clay to his enablement/revops team. LMK if can have a workaround

Loading comments

Clay
APP
·
·
The lookup actions should work within your workspace. For the Table to Search input, you need the table ID from the URL. To get the correct table ID: go to the table you want to search, and copy the ID that appears after "tables/" in the URL (e.g., tables/TABLEID). If you're still unable to see other tables in your workspace, try searching for your table using the search bar at the top of your workspace to confirm it exists. If the issue persists after using the correct table ID format, please request human assistance by clicking on "Talk to a person" for further troubleshooting.
Sources: Lookup Rows | Documentation | Clay University Lookup Single Row in Other Table with Clay Lookup Multiple Rows in Other Table with Clay Search for a Table
Jorge M.
·
·
tired that and is not working
Mitch Howard
APP
·
·
Jorge - Do you mind sending the link (url) to the table so we can take a look?
(52 kB)
Jorge M.
·
·
omw
Jorge M.
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·
table that i am working on rn: https://app.clay.com/workspaces/654974/workbooks/wb_0t1apfrXb6t5CAHrjCv/tables/t_0t1as51wQ9pJJxV8kTE/views/gv_0t1as51TiXJqFEKs5ht table where i need to do the lookup: https://app.clay.com/workspaces/654974/workbooks/wb_0t1apfrXb6t5CAHrjCv/tables/t_0t1apg4ETWsdfStAWqn/views/gv_0t1apgckdktM2Drf33o
Mitch Howard
APP
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And you are using "Lookup multiple rows" or "Lookup single row" enrichment?
Jorge M.
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·
either works
Mitch Howard
APP
·
·
Cool, I'll go ahead and try to replicate the issue and take it from there.
Mitch Howard
APP
·
·
Jorge - Sorry for this, it looks like we've got a bug on our hands. I've escalated this to our engineering team to help look into it. We'll follow up here as soon as we know more!
Channeled
APP
·
·
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.
Jorge M.
·
·
I already showed my client this workflow on my account, he just wants to be able to have it on his to show it internally. Any chance we could workaround anythin in his account to be able to show this. Its a 5k employee tech company and he is acting as a champion to showcase clay to his enablement/revops team. LMK if can have a workaround