I need to transfer my cohort credits to a different workspace

Cohort credits cannot be transferred between workspaces. Our Terms of Service prohibit selling or transferring Clay Credits to other users without prior written approval. [1]

Credits are issued only once per workspace for cohort participation. [2] If you need to change your workspace ID for a cohort application, you can request human assistance by clicking on "Talk to a person" and provide both your original and new workspace IDs. [3]

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Hi Hannah - thanks so much for reaching out. To clarify, are you trying to transfer your cohort credits from one workspace to another? We don't support this.

Ah yes, I accidentally put in my work workspace and not my personal workspace and would prefer to keep the two separately

Hi Hannah,

Thanks for reaching out to support. Do you still have access to your cohort lead? Your best bet is to reach out to them regarding this, let me know if this is not possible and I would be happy to help you explore alternative solutions.

We haven't heard back from you here, so we're going to go ahead and close this thread out.

Still need help here? Reply back and someone will jump back in.

Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!

For questions like this, please reach out to your private cohort slack channel for fastest support 🙂